Frequently Asked Questions

Coin Fortune Teller is a Web3-based platform for crypto binary options trading. Users can predict whether the price of cryptocurrencies like Bitcoin, Ethereum, and others will go up or down within specified timeframes (1, 3, or 5 minutes).

To start trading: 1) Connect your Web3 wallet (MetaMask, Trust Wallet, etc.), 2) Ensure you have USDC on the Arbitrum One network, 3) Choose a cryptocurrency, select a timeframe, make your prediction (UP or DOWN), and place your bet.

You need: 1) A Web3 wallet with USDC on the Arbitrum One network, 2) Basic understanding of cryptocurrency price movements, 3) Money that you can afford to lose (never trade with borrowed money or funds you need for essentials).

Yes, 1 USDC is the minimum bet amount per trade. Maximum bet limit is 1000 USDC per trade.

We support all major Web3 wallets including MetaMask, Trust Wallet, Coinbase Wallet, WalletConnect-compatible wallets.

We use Arbitrum One for faster transactions and lower fees compared to Ethereum mainnet. USDC is used as the trading currency for stability and widespread acceptance.

You can: 1) Bridge USDC from Ethereum mainnet using the official Arbitrum bridge, 2) Buy USDC directly on Arbitrum One through supported exchanges, 3) Use cross-chain bridges like Hop Protocol or Synapse.

Transaction failures are usually due to insufficient gas fees, network congestion, or wallet connectivity issues. Check your wallet balance, try increasing gas fees, or wait a few minutes and retry. If a transaction is created but your bet doesn't register, your transaction will be refunded. Refunds are processed automatically within a few minutes, but can take longer during high network congestion.

Payouts are determined by the total pool size and number of trades on each side. The payout current multiplier is shown while the round is open, but the final multipliers are calculated when the betting closes and round starts. For example, 'UP x2.11' means you'll receive 2.11x your bet if you're correct.

Winnings are automatically distributed to your wallet immediately after the trading round closes and results are determined. The process is automated through smart contracts.

We charge a 1% commission on winning trades. Additionally, you'll pay blockchain network fees (gas) for wallet transactions, which are typically very low on Arbitrum One.

No, once a trade is placed and confirmed on the blockchain, it cannot be cancelled or modified. This ensures fairness and transparency for all participants.

In the event of a tie, the round price pool is used to fund the server and platform costs. No bets are paid out in a tie scenario.

In the event of a cancelled round, all bets are refunded to the players. This can happen due to technical issues or other unforeseen circumstances.

Currently supported cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), BNB, Arbitrum (ARB), XRP, and Solana (SOL). We're continuously adding new trading pairs based on user demand.

We offer 1-minute, 3-minute, and 5-minute trading rounds. Availability varies by cryptocurrency, Bitcoin supports all timeframes, while other cryptocurrencies currently support 5-minute rounds.

We use real-time price feeds from multiple reliable sources including Binance and other major exchanges. Price data is aggregated to ensure accuracy and prevent manipulation.

Currently, we're a web-based platform optimized for both desktop and mobile browsers. You can add our website to your phone's home screen for a native app-like experience.

Yes, we prioritize security through: smart contract audits, decentralized architecture, no custody of user funds (everything stays in your wallet), regular security assessments, and transparent blockchain transactions.

All trades are recorded on the blockchain and can be verified independently. Our smart contracts are open-source and audited. Price data sources are transparent and verifiable.

We cannot recover your wallet access - this is the nature of decentralized systems. Always backup your wallet seed phrase securely and never share it with anyone. Consider using hardware wallets for additional security.

Our platform may not be available in certain jurisdictions due to local regulations. Users are responsible for ensuring they comply with their local laws regarding cryptocurrency trading.

Try: 1) Refreshing the page, 2) Clearing your browser cache, 3) Checking if your wallet is unlocked, 4) Switching to the Arbitrum One network in your wallet, 5) Disabling ad blockers temporarily.

Make sure you're connected with the same wallet address you used for trading. You can also check your transaction history directly on Arbiscan using your wallet address.

Slow loading can be due to: network congestion, browser issues, or temporary server load. Try refreshing the page, clearing browser cache, or using a different browser.

For technical support or other questions, you can reach out through our support channels available on the platform. We also have a comprehensive Info section with guides and tutorials.