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Contact Support
Need help with trading, technical issues, or have questions about our platform? We're here to assist you.
How to Reach Us
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Email Support
Get detailed help via email
For technical issues, account questions, or detailed inquiries.
support@coinfortuneteller.com
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Community Support
Connect with other users
Join our community for peer support and updates.
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Self-Help Resources
Find answers instantly
Check our comprehensive guides and FAQ section.
FAQ
Help Articles
Before You Contact Us
π What to Include in Your Message
Your wallet address (for account-related issues)
Transaction hash (for payment/withdrawal issues)
Screenshots of any error messages
Steps you took before encountering the issue
Browser and wallet type you're using
β° Response Times
Technical Issues:
4-8 hours
General Questions:
8-24 hours
Business Inquiries:
1-3 days
π Quick Solutions
Wallet won't connect:
Try refreshing the page and ensuring your wallet is unlocked
Transaction pending:
Check the transaction on Arbiscan using your wallet address
Site loading slowly:
Clear your browser cache or try using a different browser
π¨ Security Issues
If you've discovered a security vulnerability or suspect your account has been compromised, please contact us immediately at:
security@coinfortuneteller.com
Business & Partnership Inquiries
Interested in partnerships, integrations, or business opportunities? We'd love to hear from you.
business@coinfortuneteller.com